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Delivery Information

We try our best to meet the delivery timescales quoted but there may be a delay when we are very busy such as during a sale, promotion or Christmas. There will be no deliveries or collections during bank holidays.

Royal Mail Special Delivery

  • Royal Mail delivers the next working day.
  • Orders for guaranteed delivery the next day have to be placed by 2 pm.
  • Order placed after 2 pm on a Friday will be delivered the next Tuesday.
  • A Signature is required.
  • If the recipient is not in, the order will be taken to the local Royal Mail collection point.

Royal Mail Saturday Delivery

  • Royal Mail will deliver on the next Saturday.
  • Orders for guaranteed delivery on the next Saturday have to be placed by 2 pm Friday.
  • Order placed after 2 pm on a Friday will be delivered the next Saturday.
  • A Signature is required.
  • If the recipient is not in, the order will be taken to the local Royal Mail collection point.

Unexpected delays

Please note that at times of severe weather; strike action or terrorism then there may be unexpected delays to our delivery service. At these times, we will work our delivery partners to minimise disruption and to keep you informed as much as possible.

International Shipping is £13.95.

We aim to dispatch all orders as quickly as possible, however please allow up to 10 working days for the goods to reach you once dispatched. Your orders will be sent out via Royal Mail International Tracked & Signed.

We also offer a free Click & Collect service to all of our stores. If you live locally to one of our stores in Scunthorpe and Gainsborough, simply select ‘Click & Collect’ as your delivery option when you checkout, selecting the appropriate store. Please be aware that it may take up to three working days for your order to be ready for collection. Once your order is ready to be collected, you will receive an email and/or text message notifying you of this.

Please bring along your online order invoice and a form of ID (Passport or Driver’s License) to collect your purchase. We will not be able to release the purchased items without the provision of these documents.

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