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Delivery Information

We try our best to meet the delivery timescales quoted but there may be a delay when we are very busy such as during a sale, promotion or Christmas. There will be no deliveries or collections during bank holidays.

Royal Mail Tracked 48

  • Royal Mail aim to deliver in 2-3 working days.
  • No signature is required.
  • If the recipient is not in, the order will be placed through the letter-box or taken to the local Royal Mail office for collection.

Royal Mail Tracked 24

  • Royal Mail aim to deliver the next working day (not guaranteed).
  • Online tracking via SMS and/or email notifications.
  • No signature is required.
  • If the recipient is not in, the order will be placed through the letter-box or taken to the local Royal Mail collection point for collection.

Royal Mail Special Delivery

  • Royal Mail deliver the next working day.
  • Orders for guaranteed delivery the next day have to be placed by 2pm.
  • Order placed after 2pm on a Friday will be delivered the next Tuesday.
  • A Signature is required.
  • If the recipient is not in, the order will be taken to the local Royal Mail collection point.

Royal Mail Saturday Delivery

  • Royal Mail will deliver on the next Saturday.
  • Orders for guaranteed delivery on the next Saturday have to be placed by 2pm Friday.
  • Order placed after 2pm on a Friday will be delivered the next Saturday.
  • A Signature is required.
  • If the recipient is not in, the order will be taken to the local Royal Mail collection point.

Unexpected delays

Please note that at times of severe weather; strike action or terrorism then there may be unexpected delays to our delivery service. At these times, we will work our delivery partners to minimise disruption and to keep you informed as much as possible.

International Shipping is £13.95.

We aim to dispatch all orders as quickly as possible, however please allow up to 10 working days for the goods to reach you once dispatched. Your orders will be sent out via Royal Mail International Tracked & Signed.

We also offer a free Click & Collect service to all of our stores. If you live locally to one of our stores in Scunthorpe, Selby or Gainsborough, simply select ‘Click & Collect’ as your delivery option when you checkout, selecting the appropriate store. Please be aware that it may take up to three working days for your order to be ready for collection. Once your order is ready to be collected, you will receive an email and/or text message notifying you of this.

Please bring along your online order invoice and a form of ID (Passport or Driver’s License) to collect your purchase. We will not be able to release the purchased items without the provision of these documents.

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